filters
state:
Show
city:
Show
product:
Show
Bought a dining table from Furniture Row. It is about two months old. One of my children spilled a glass of water, juice, or milk. This spill caused a stain and warping. The stain makes the area of the spill shinier than the rest of the table. I'm not sure exactly what...
Read more
FurnitureRowCustomerServi
FurnitureRowCustomerServi

Hello, thank you for taking the opportunity to provide us with some feedback on your experience. We're sorry to hear that your claim with the warranty company was denied. You ...

#1006633
Reply to reviews
This company is a joke. We reported a spot on our dining room table that was eaten away by nail polish remover (that is in otherwise prestine condition as it is only 4 months old . ) After a dozen emails i finally get an email thats states my claim cannot be handled...
Read more
1.0
#974108
Reply to reviews
SCAM ALERT! This company is a total sham... DO NOT buy their warranty at Furniture Row! After exchanging an excess of 20 emails (some where they asked for the same information over and over) over a two month period, for a couch that is literally falling apart,...
Read more
Anonymous
Angie W

I completely agree. Why should I purchase the FLP protection if this scam company will not honor their "warranty"for faulty material and faulty weak fabric? They are a joke.

Anonymous
Anonymous

We just went through exactly the same deal, they are telling us the same exact reason, because it cannot be determined why it was broke."Unfortunately we are not able to send ...

1.0
I didn't like
  • Waste of my time
#920559
Reply to reviews
Ask them for a list of they DO cover instead of the novel of things they don't. They wouldn't cover even accidental damage on my furniture nor work with me at all. They offered to send me a list of techs in my area that could come and fix it. Google does that for free...
Read more
1.0
#857776
Reply to reviews
We bought a dining table with 6 chairs and the warranty. Within the year all the seat cushions have fallen off because the screws are stripped out. I put in a claim and thought everything was good. The warranty company said that my new chairs would be at the store...
Read more
1.0
I didn't like
  • Never speaking to someone in person
#853052
Reply to reviews
We bought a dining table and 6 chairs from Furniture row...it was expensive but we liked it. The casters have broken 3 times and the fabric came apart. They won't cover anything that we were under the impression they would. We just learned they will only cover the...
Read more
#846073
Reply to reviews
Show

Great White Bottling Warranty Review

White bottling company and furniture row are both *** artists! Don't buy from them! I bought the warranty on my couch and they won't cover it! Horrible customer service! Waste of money!!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
Rathdrum, Idaho
#776307
Reply to reviews
Show

Great White Bottling Warranty Review

This company is horrible! I have been going back and forth with them for 4 months. My bed and dresser are both broken. I have not heard from them and my items are still not fixed. I call and it always goes to voicemail. I have been emailing them weekly and they have ignored my emails regarding my bed. This is totally unacceptable!
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
#696658
Reply to reviews
I've been trying to resolve a furniture warranty issue with these people for over a month. I call and it goes to voicemail and nobody calls me back. I paid a lot of money through Furniture Row (who I will never use again) for a warranty and this company does an awful...
Read more
1.0
#626571
Reply to reviews
This is a SCAM!! Do not buy this. Especially at Furniture Row. They claim that it gets anything out.(And it does not) When the sales person tells you they will replace any of your furniture it stains, that is simply not true. They make you jump through hoops with...
Read more
coloradosteamin
coloradosteamin

30 days later AND after filing notice with BBB, they have done nothing.

Florence, Colorado
#257454
Reply to reviews