Great White Bottling Furniture Warranty Reviews

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DO NOT buy their warranty at Furniture Row! After exchanging an excess of 20 emails (some where they asked for the same information over and over) over a two month period, for a couch that is literally falling apart, their final determination was as follows: "We have reviewed your claim and based on your description and photos of the damage the problem is cushion gapping or shifting, seam separation under foot rest and cushion deflation on...
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1.0
I didn't like
  • Waste of my time
#920559
Ask them for a list of they DO cover instead of the novel of things they don't. They wouldn't cover even accidental damage on my furniture nor work with me at all. They offered to send me a list of techs in my area that could come and fix it. Google does that for free so no thanks. I have been overseas in Afghanistan for months and have no idea when the damage occurs but it has to be reported within 10 days. What a huge rip off by them and Furniture...
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We bought a dining table and 6 chairs from Furniture row...it was expensive but we liked it. The casters have broken 3 times and the fabric came apart. They won't cover anything that we were under the impression they would. We just learned they will only cover the wood! What? Nothing ever goes wrong with the wood!! It's always the casters or fabric etc. What good is a warranty if they won't cover anything??? They should be shut down as far as...
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